This is an agreement between Spider Media and the customer detailed below (hereinafter referred to as the customer) on the date indicated below.
Customer agrees to:
1) Allow Spider Media to debit the customer's credit card for
services that the customer has purchased on an ongoing basis.
2) Notify Spider Media in writing, with at least 14 days notice, if
at any time the customer wishes to cancel this authority.
3) Contact Spider Media in the first instance if the customer has a
query regarding any charge made by Spider Media on the customer's
credit card.
4) Notify Spider Media immediately of any change of credit card
details, or if it is lost or stolen.
Spider Media agrees to:
1) Charge the customer's card for services purchased on an
ongoing basis.
2) Refund immediately any disputed charges made under this
agreement, provided any such disputed charges are reported to
Spider Media within 60 days of such charges being made.
3) Provide customer, on request, with details of all charges
made.
4) Supply VAT invoices on request.
5) Retain customer's credit card information on its private
databases, and not to supply such information to any third
party, except where required to do so by court order or the
police in conjunction with any criminal investigation.
Please note that if you are a company, we will automatically
send out VAT invoices for any charges made. If you are an
individual, we will only send out VAT invoices if you
specifically request that we do so. To request invoices, please
contact our Accounts Department via email at
Signed:
Name:
Date:
Once completed, please return this form to us
by mail to:
Accounts Department
Spider Media Ltd
P.O.Box 36233
London
SE19 1YT